YouвЂ™ll be on your way to becoming a strong and eloquent leader. Your words need conviction, confidence and should be well thought out.Д«y eliminating these toxic words from your everyday vocabulary you can position yourself to appear and sound more confident, taken more seriously and influence more people.

What you canвЂ™t do is appear uncertain and shooting darts in the dark. Make it a point to sound certain about the suggestion youвЂ™re going to make, even if youвЂ™re not sure the results will be entirely positive. ThereвЂ™s a good chance youвЂ™ll lose your audienceвЂ™s focus вЂ“ and your own credibility. That could be the most baseless, ill- thought suggestion youвЂ™ve ever made. Just imagine yourself in a meeting telling your colleagues вЂњmaybe we should try it this wayвЂќ. In the business world where much is at stake, using toxic words like вЂњmaybeвЂќ and вЂњI guessвЂќ make it obvious about how uncertain and indecisive you are. Be polite and thoughtful about it and schedule it in with your main responsibilities. IвЂ™m not suggesting you leave your priorities hanging and just attend to othersвЂ™ needs. To succeed and progress your career you need to make it a priority to help others in your team succeed as well. Even if it inconveniences you, if your colleague feels thereвЂ™s an important task that requires your assistance supporting them would be the right thing to do. Sure, you may be asked to help out in tasks that arenвЂ™t necessarily within your job scope, but pushing someone off in such a way just shows your lack of empathy and compassion. Nothing shows your lack of teamwork more than saying вЂњthatвЂ™s not my jobвЂќ, вЂњIвЂ™m not paid enough to do thisвЂќ or вЂњthatвЂ™s not my problemвЂќ. The next time youвЂ™re about to drop the вЂњsвЂќ word, stop! Admit your fault and offer a solution. Sorry really does highlight your weakness. What it suggests is your inability to come up with a solution and be creative and innovative. Used freely, it permeates through the office like wildfire, burning everyoneвЂ™s ability to think constructively. The king of all toxic words in the workplace is hands down вЂњsorryвЂќ. What you need to convey is your willingness to get the job done rather than just making an attempt. Instead opt for a more convincing and strong phrase such as вЂњIвЂ™ll get it doneвЂќ or вЂњit will be doneвЂќ. Of course, you try to make things happen and achieve results, but thereвЂ™s no reason for you to say it out loud. Basically it implies the possibility of failure. It spells out a lack of confidence in your own ability and your commitment to getting the job done. Saying that youвЂ™ll try almost always will give the impression that youвЂ™re not going to give it your best. Much more impactful and convincing, right? Instead if you were to say вЂњI believeвЂ¦вЂќ or вЂњI knowвЂ¦вЂќ or вЂњIвЂ™m confident youвЂ™re making the right choice with this purchaseвЂќ. If youвЂ™re going to say вЂњI think youвЂ™re making the right choice with this purchaseвЂќ, itвЂ™s not going to spell out how confident you are about what youвЂ™re implying. To really make an impact drop the вЂњI thinkвЂќ for words that are more impactful, authoritative and with more conviction. Saying вЂњI thinkвЂќ doesnвЂ™t make it more yours. If youвЂ™re speaking to an audience thereвЂ™s a good chance they already know that what youвЂ™re saying are your thoughts and opinions. To be a strong communicator who can get the message across and influence behavior youвЂ™ll need to avoid these toxic words in the workplace. Using them so frequently may have diluted the negative impact, but honestly itвЂ™s still hampering your communication skills. Unfortunately, however, in our common language we use certain words and phrases that are вЂtoxicвЂ™ to the work environment. Words are important and using them carefully and correctly is that more essential to maintaining a healthy and conducive work environment. Needless to say, all of them try their level best to avoid toxic words that can adversely impact their communication objective. HR professionals are wary of the words they choose to convey sensitive messages. Sales representatives are mindful of the words they use to persuade customers to make purchases. Leaders carefully choose their words to influence behavior that can help them achieve results. Your choice of words is as important as the information youвЂ™re trying to convey and the power of persuasion you wish to exhibit. As much as you can say a lot with your body language and your gaze, your words have a massive impact on communication.

Common workplace phrases